Robert D. Behn John F. Kennedy School of Government
Harvard University
79 John F. Kennedy Street
Cambridge, MA  02138
617-495-9874
redsox@ksg.harvard.edu

 

books Rethinking Democratic Accountability (Washington, D.C.: The Brookings Institution, 2001).

Innovation in American Government: Opportunities, Challenges, and Dilemmas (Washington, D.C.: The Brookings Institution, 1997), editor with Alan A. Altshuler.

Leadership Counts: Lessons for Public Managers from the Massachusetts welfare, training, and employment program (Cambridge, Mass.: Harvard University Press, 1991).

Governors on Governing (Lanham, Md.: University Press of America, 1990), editor.

Quick Analysis for Busy Decision Makers (New York: Basic Books, 1982), with James W. Vaupel.

The Lessons of Victory, by the Ripon Society (New York: The Dial Press, 1969), editor.

 

scholarly journal articles

 

"Why Measure Performance? Different Purposes Require Different Measures," Public Administration Review, Vol. 62, No. 5 (September/October 2003), pp. 586-606.

"Rethinking Accountability in Education," International Public Management Journal, Vol. 6, No. 1 (2003), pp. 43-74.

"The Psychological Barriers to Performance Management: Or Why Isn't Everyone Jumping on the Performance-Management Bandwagon?," Public Performance & Management Review, Vol. 26, No. 1 (September 2002), pp. 5-25.

"Strategies for Avoiding the Pitfalls of Performance Contracting," Public Productivity and Management Review, Vol. 22, No. 4 (June 1999), pp. 470-489, with Peter A. Kant.

"The New Public-Management Paradigm and the Search for Democratic Accountability," International Public Management Journal, Vol. 1, No. 2 (1998), pp. 131-164.

"What Right Do Public Managers Have To Lead?" Public Administration Review, Vol. 58, No. 3 (May/June 1998), pp. 209-224.

"Linking Measurement and Motivation: A Challenge for Education," Advances in Educational Administration, Vol. 5 (1997), pp. 15-58.

"Branch Rickey as a Public Manager: Fulfilling the Eight Responsibilities of Public Management," Journal of Public Administration Research and Theory, Vol. 7, No. 1 (January 1997), pp. 1-33.

"Public Management: Should It Strive to be Art, Science, or Engineering?" Journal of Public Administration Research and Theory, Vol. 6, No. 1 (January 1996), pp. 91-123.

"Creating an Innovative Organization: Ten Hints for Involving Front-Line Workers," State and Local Government Review, Vol. 27, No. 3 (Fall 1995), pp. 221-234.

"The Big Questions of Public Management," Public Administration Review, Vol. 55, No. 4 (July/August 1995), pp. 313-324.

"Management and the Neutrino: The Search for Meaningful Metaphors," Public Administration Review, Vol. 52, No. 5 (September/October 1992), pp. 409-419. (Recipient of the Marshall E. Dimock Award for the best lead article in PAR in 1992.)

"Baseball Management and Public Management: The Testable vs. the Important," The Journal of Policy Analysis and Management, Vol. 11, No. 2 (Spring 1992), pp. 315-321.

"Four Keys to a Successful Executive Education Program: Curriculum, Logistics, Marketing, and Faculty," (with Regina K. Brough) The Journal of Policy Analysis and Management, Vol. 9, No. 1 (Winter 1990), pp. 138-143.

"Leadership Counts," The Journal of Policy Analysis and Management, Vol. 8, No. 3 (Summer 1989), pp. 494-500.

"Management by Groping Along" The Journal of Policy Analysis and Management, Vol. 7, No. 4 (Fall 1988), pp. 643-663.

"The Nature of Knowledge about Public Management: Lessons for Research and Teaching from our Knowledge about Chess and Warfare," The Journal of Policy Analysis and Management, Vol. 7, No. 1 (Fall 1987), pp. 200-212.

"A Curmudgeon’s View of Public Administration: Routine Tasks, Performance, and Innovation," State and Local Government Review, Vol. 19, No. 2 (Spring 1987), pp. 47, 54-61.

"Policy Analysts, Clients, and Social Scientists," The Journal of Policy Analysis and Management, Vol. 4, No. 3 (Spring 1985), pp. 428-432.

"Cutback Budgeting," The Journal of Policy Analysis and Management, Vol. 4, No 2 (Winter 1985), pp. 155-177. (Recipient of the Raymond Vernon Prize for the article in Vol. 4 of JPAM that "makes the greatest contribution to intellectual discourse on public policy and management.")

"The Wasted Vote Fallacy," (with James W. Vaupel) The Journal of Policy Analysis and Management, Vol. 3, No. 4 (Summer 1984), pp. 607-612.

"The Managerial Opportunity of Enrollment Decline," Peabody Journal of Education, Vol. 60, No. 2 (Winter 1983), pp. 108-119.

"The Receding Mirage of the Balanced Budget," The Public Interest, No. 67 (Spring 1982), pp. 118-130.

"Policy Analysis and Policy Politics," Policy Analysis, Vol. 7, No. 2 (Spring 1981), pp. 199-226.

"Leadership in an Era of Retrenchment," Public Administration Review, Vol. 40, No. 6 (November/December 1980), pp. 603-604.

"Leadership for Cut-Back Management: The Use of Corporate Strategy," Public Administration Review, Vol. 40, No. 6 (November/December 1980), pp. 613-620.

"Why Murphy Was Right," Policy Analysis, Vol. 6, No. 3 (Summer 1980), pp. 361-363.

"Medical Schools and the ‘Entitlement Ethic,’" (with Kim Sperduto) The Public Interest, No. 57 (Fall 1979), pp. 48-68.

"The Termination of Beach Erosion Control at Cape Hatteras," (with Martha A. Clark) Public Policy, Vol. 27, No. 1 (Winter 1979), pp. 99-127.

"How to Terminate a Public Policy: A Dozen Hints for the Would-Be Policy Terminator," Policy Analysis, Vol. 4, No. 3 (Summer 1978), pp. 393-413.

"Closing a Government Facility," Public Administration Review, Vol. 38, No. 4 (July/August 1978), pp. 330-338.

"Quick Analysis," (with James W. Vaupel) Policy Studies Journal, Vol. 6, No. 3 (Spring 1978), pp. 325-333.

"The False Dawn of the Sunset Laws," The Public Interest, No. 49 (Fall 1977), pp. 103-118.

"Teaching Analytical Thinking," (with James W. Vaupel) Policy Analysis, Vol. 2, No. 4 (Fall 1976), pp. 663-692.

"Decision Making for Sophomores," (with James W. Vaupel) Urban Analysis, Vol. 3 (1976), pp. 265-277.

"Closing the Massachusetts Public Training Schools," Policy Sciences, Vol. 7, No. 2 (June 1976), pp. 151-171.

"On a Class of Stochastic Differential Games," (with Y. C. Ho), I.E.E.E. Transactions on Automatic Control, Vol. AC-13, No. 3 (June 1968), pp. 227-240.

 

book chapters "Creating Leadership Capacity for the Twenty-First Century: Not Another Technical Fix," in John D. Donahue and Joseph S. Nye, Jr. (eds.) For the People: Can We Fix Public Service? (Washington, D.C.: The Brookings Institution, 2003), pp. 191-224.

"Government Performance and the Conundrum of Public Trust," in John D. Donahue and Joseph S. Nye, Jr. (eds.) Market Based Governance: Supply Side, Demand Side, Upside, and Downside (Washington, D.C.: The Brookings Institution, 2002), pp. 323-348.

"Do Goals Help Create Innovative Organizations?" in H. George Frederickson and Jocelyn M. Johnston (eds.) Public Management Reform and Innovation: Research, Theory, and Application (Tuscaloosa, Ala.: The University of Alabama Press, 1999), pp. 70-88.

"The Dilemmas of Innovation in American Government," in Alan A. Altshuler and Robert D. Behn (eds.) Innovation in American Government: Challenges, Opportunities, and Dilemmas (Washington, D.C.: The Brookings Institution, 1997), pp. 3-37.

"Here Comes Performance Assessment — and It Might Even Be Good for You," in Albert H. Teich, Stephen D. Nelson, and Celia McEnaney (eds.) Science and Technology Policy Yearbook (Washington, D.C.: American Association for the Advancement of Science, 1994), pp. 257-264.

"Case-Analysis Research and Managerial Effectiveness: Learning How to Lead Organizations Up Sand Dunes," in Barry Bozeman (ed.) Public Management: The State of the Art (San Francisco: Jossey-Bass, 1993), pp. 40-54.

"The Fundamentals of Cutback Management," in Richard Zeckhauser and Derek Leebaert (eds.) What Role for Government? Lessons from Policy Research (Durham, N.C.: Duke University Press, 1983), pp. 310-322.

"Policy Analysis and Public Management: What Should Jones Do?" in Gutherie S. Birkhead and James D. Carroll (eds.) Education for Public Service 1980 (Syracuse, New York: Maxwell School of Citizenship and Public Affairs, 1981), pp. 17-25.

"Can Public Policy Termination Be Increased by Making Government More Business-Like?" in Charles H. Levine and Irene Rubin (eds.) Fiscal Stress and Public Policy (Beverly Hills, Calif.: Sage Publications, 1980), pp. 249-280.

 

unpublished papers presented at scholarly & professional meetings "Do Performance Targets Foster Innovative Public Agencies? Innovation Strategies at the Washington Department of Labor and Industries." Presented at the Twenty-Fourth Annual Research Conference of the Association for Public Policy Analysis and Management, Dallas, Texas, November 9, 2002.

"Can Public Managers Usefully Exploit the Principles of Complex Adaptive Systems? No; Yes; Maybe; But Is It Worth It?" Presented at the Twenty-First Annual Research Conference of the Association for Public Policy Analysis and Management, Washington, D.C., November 5, 1999, and at the Fifth National Public Management Conference, College Station, Texas, December 3, 1999.

"Standards, Assessments, and Accountability: How Should Who Hold Whom Accountable for What?" Presented at the Second Business and Education Symposium, Kennedy School of Government, Harvard University, Cambridge, Mass., April 14, 1999.

"Creating Innovative Public Agencies: The Importance of Building Trust." Presented at the Twentieth Annual Research Conference of the Association for Public Policy Analysis and Management, New York, October 29, 1998.

"What Do We Mean By Accountability, Anyway?" Presented at the Annual Spring Conference of the National Academy of Public Administration, Durham, N.C., June 7, 1997.

"Performance, Managerial Competence, and Democratic Accountability: The Three Challenges of Public Administration," the First Donald C. Stone Lecture, the annual research conference of the American Society for Public Administration, Atlanta, July 2, 1996.

"To Fix Public Management, Fix the Managers," Presented at the Seventeenth Annual Research Conference of the Association for Public Policy Analysis and Management, Washington, D.C., November 3, 1995.

"Bottom-Line Government." Presented at the Fourteenth Annual Research Conference of the Association for Public Policy Analysis and Management, Denver, October 30, 1992.

"Innovations and Public Values: Mistakes, Flexibility, Purpose, Equity, Cost Control, and Trust." Presented at a conference on "The Fundamental Questions of Innovation," Duke University, May 4, 1991.

"Managing Innovation in Welfare, Training, and Work: Some Lessons from ET CHOICES in Massachusetts." Presented at the American Political Science Association Annual Meeting, Chicago, Ill., September 4, 1987.

"The Five Basic Structural Models of Decision Analysis." Presented at the Joint National Meeting of The Operations Research Society of America and The Institute of Management Sciences, Atlanta, November 6, 1985.

"President Reagan Cuts the 1982 Budget: How Big a Victory?" Presented at the American Society for Public Administration, National Conference, Honolulu, March 22, 1982.

"Voodoo Budgeting: How to Balance the Federal Budget in Three Years Without Cutting Any Programs." Presented at the Third Annual Research Conference of the Association for Public Policy Analysis and Management, Washington, D.C., October 24, 1981.

"Declining Enrollment and Cutback Management: Making Retrenchment Look Easy." Presented at a meeting of the Committee on Urban Public Economics, Tulane University, November 1, 1981.

"Fighting the Next War: Or Preparing to Analyze the Next Crisis" (with James W. Vaupel). Presented at the Research Conference on Public Policy and Management, Chicago, October 19, 1979.

"Cutback Management at the Pentagon: The Closing of Military Bases" (with David P. Lambert). Presented at the Research Conference on Public Policy and Management, Chicago, October 19, 1979.

"Teaching Statistics to Public Policy Students." Presented at the Joint Statistical Meetings, Atlanta, August 28, 1975.

"On a Class of Linear Stochastic Differential Games," (with Y. C. Ho) Proceedings of the Fifth Annual Allerton Conference on Circuit and Systems Theory, University of Illinois, October 4- 6, 1967, pp. 217-326.

"The Influence of a Radar’s Location on Its Effectiveness Against Certain Penetration Aids," (with W. P. Delaney) AMRAC Proceedings, Meeting of November 15, 16, and 17, 1965.

 

teaching cases & analyses "The Civil Servant and the Senator," case and sequel, September 1999.

"The West Dakota State Cafeteria," case, sequel, and teaching note, November 1996.

"Homestead Air Force Base," case, sequel, and teaching note, June 1992.

"Memo to Nancy Hempstead: A Leadership-Measurement Approach to ‘Assignment Collections,’" presented at the Thirteenth Annual Research Conference of the Association for Public Policy Analysis and Management, Washington, D.C., October 25, 1991.

"The Massachusetts Department of Revenue," (A), (B), (C), (D), (E), (F), (G), (H), and teaching note, January 1991.

"A Case Analysis of ‘Agency for Child Development,’" 1987.

"Racial Conflict in South Carolina," (A), (B), (C), (D), and teaching note, with Regina K. Brough, 1987.

"An Opportunity, Not a Problem" [an abridged case analysis of "Park Plaza"], Journal of Policy Analysis and Management, Vol. 5, No. 3 (Spring 1986), pp. 639-645.

"A Case Analysis of ‘Park Plaza,’" presented at the Seventh Annual Research Conference of the Association for Public Policy Analysis and Management, Washington, D.C., October 24, 1985.

"Selective Service Registration," (A), (B), (C), (D), (E), (F), and teaching note, 1984.

"A Case Analysis of ‘Robert F. Kennedy High School,’" presented at the Sixth Annual Research Conference of the Association for Public Policy Analysis and Management, New Orleans, October 1984.

"The Shed Load Decision," with teaching note, 1983.

 

addresses to professional associations "On Becoming a 'Great Boss': The Challenge of Creating Accountability for Performance." Remarks prepared for the Winter Conference of Women Executives in State Government, Washington, D.C., February 23, 2001.

"Performance, People, and Pay." Remarks prepared for the Colorado State Government Managers' Annual Business Conference, Breckenridge, Colorado, Friday, May 19, 2000.

"Performance Measures in State Administrative Agencies: Bureaucratic Hoop Jumping or Management Tool?" An address delivered at the Annual Conference of the National Association of State Chief Administrators, Salt Lake City, August 23, 1999.

"Beyond the Cliches of Performance Management: From 'What?' to 'How?'" Remarks prepared for The Duke University Conference on Performance Management, Durham, N.C., December 4-6, 1998.

"Bottom-Line Management in the Tax Business." An address delivered to the Thirty-Eighth Annual Conference of the Midwestern States Association of Tax Administrators, Oklahoma City, August 24, 1998.

"Bottom-Line Management in the Archive Business." An address delivered to the Annual Meeting of the National Association of Government Archives and Records Administrators, Philadelphia, July 10, 1998.

"Rules vs. Results: The Problem of Trust." An address delivered to the Central Region Conference of the International Personnel Management Association, Detroit, June 9, 1998.

"The Clash of Paradigms: Rules vs. Results." An address delivered to the National Association of State Personnel Executives, Boise, August 13, 1996.

 

government & consulting reports "Being There: Still More Candid Views on Governing 1994" (A Summary of the 1994 Seminar for New Governors), published by the National Governors’ Association, January 1995.

"Being There: More Candid Views on Governing 1992" (A Summary of the 1992 Seminar for New Governors), published by the National Governors’ Association, January 1993.

"Thinking About Executive Education in State and Local Government," prepared for The National Commission on State and Local Public Service (The Winter Commission), August 1992.

"Assessment of the Structure and Functioning of the New York State Department of Social Services: Finding Conclusions, and Recommendations," prepared by the research team convened by Rockefeller College, Robert D. Behn, team leader, May 1992.

"Being There: Candid Views on Governing" (A Summary of the 1990 Seminar for New Governors), published by the National Governors’ Association, December 1990.

"The Many Roles of the Governor’s Chief of Staff," a "Management Note" published by the National Governors’ Association, April 1990.

"The Management of ET CHOICES in Massachusetts," a report to the Ford Foundation, 1989.

"The End of the Growth Era in Higher Education," in Workplace and Higher Education: Perspective for the Coming Decade, 1979, Hearings before the Committee on Labor and Human Resources, United States Senate, Ninety-Sixth Congress, Second Session, June 6 and 7, 1979 (Washington, D.C.: U.S. Government Printing Office, 1980), pp. 242-277.

"Policy Termination: A Survey of the Current Literature and an Agenda for Future Research," a paper prepared for the Ford Foundation, October 1977, 67 pp.

"Policy Termination and the Sunset Law," in The Sunset Act of 1977, Hearings before the Subcommittee on Intergovernmental Relations of the Committee on Governmental Affairs, United States Senate, Ninety-Fifth Congress, First Session (Washington, D.C.: U.S. Government Printing Office, 1977), pp. 347-355.

"Report to Governor Sargent, Governor’s Task Force on Intercity Transportation," Robert D. Behn, et al., Publication #5624, Commonwealth of Massachusetts, April 1971, 99 pp.

 

working papers & technical reports "Why Decision Analysis is Rarely Used and How It Can Be," (with James W. Vaupel) Duke University, Institute of Policy Sciences, Working Paper No. 12762, December 1976.

"Termination II: How the National Park Service Annulled Its ‘Commitment’ to a Beach Erosion Control Policy at the Cape Hatteras National Seashore," (with Martha Clark) Duke University, Institute of Policy Sciences, Working Paper No. 1176, November 1976, 120 pp.

"Termination: How the Massachusetts Department of Youth Services Closed the Public Training Schools," Duke University, Institute of Policy Sciences, Working Paper No. 5752, April 1975, 102 pp.

"Linear Stochastic Differential Games," Harvard University, Division of Engineering and Applied Physics, Technical Report No. 578, December 1968, 253 pp.

"Improving the Estimates of Defense Systems Parameters," Rand Corporation Report, Number D-15266-PR, 1966.

"Dynamic-Range Reduction of Video Signals by Amplitude Compression," Lincoln Laboratory, Group Report #1964-59, November 16, 1964, 26 pp.

 

short notes, reports, & reviews Review of Arnold J. Meltsner, Rules for Rulers: The Politics of Advice, in Political Science Quarterly, Vol. 106, No. 1 (Spring 1991), pp. 173-714.

"Governing the States: Reflections of Duke University’s Gubernatorial Fellows," (with Regina K. Brough) Capital Ideas, The National Governors’ Association, November 1, 1986.

"The Governor as CEO," Capital Ideas, The National Governors’ Association, May 1, 1986.

"Some Thoughts on Principles of Public Management," in "Toward Excellence in Government, Proceedings from Regional Workshop I" (Washington, D.C.: The Center for Excellence in Government, 1985).

"Comment — Effectiveness Counts?" in Federal Budget Policy in the 1980s, Gregory B. Mills and John L. Palmer, eds. (Washington, D.C.: The Urban Institute, 1984), pp. 337-341.

"The Budget Watchers" {a review of Pechman, ed., Setting National Priorities: The 1983 Budget; Boskin and Wildavsky, eds., The Federal Budget: Economics and Politics; Palmer and Sawhill, eds., The Reagan Experiment} The Public Interest, No. 71 (Spring 1983), pp. 148-153.

Review of Levine, Rubin, and Wolohojian, The Politics of Retrenchment, in Political Science Quarterly, Vol. 97, No. 4 (Winter 1982-83), pp. 709-711.

"‘Wild Ideas’ About Public Management," Journal of Policy Analysis and Management, Vol. 1, No. 3 (Spring 1982), pp. 401- 402.

Review of Neustadt and Fineberg, The Swine Flu Affair, in Political Science Quarterly, Vol. 97, No. 4 (Winter 1982-83), pp. 709-711.

 

magazine & newspaper articles "A Threat to the Team" (Bob Behn's Manager's Choice, www.governing.com), Governing, December 2002, p. 62.

"The Frustrating Culture of HR" (Bob Behn's Manager's Choice, www.governing.com), Governing, October 2002, p. 58.

"Changing the Cops" (Bob Behn's Manager's Choice, www.governing.com), Governing, August 2002, p. 49.

"Leading Without Authority," (Bob Behn's Manager's Choice, www.governing.com), Governing, June 2002, p. 54.

"Can This Airport Be Save?" (Bob Behn's Manager's Choice, www.governing.com), Governing, April 2002, p. 58.

"Feuding Fiefdoms" (Bob Behn's Manager's Choice, www.governing.com), Governing, February 2002, p. 95.

"The Efficiency Task Force" (Bob Behn's Manager's Choice, www.governing.com), Governing, December 2001, p. 47.

"The Low-Bid Trap" (Bob Behn's Manager's Choice, www.governing.com), Governing, October 2001, p. 59.

"The Flex-Time Conundrum" (Bob Behn's Manager's Choice, www.governing.com), Governing, August 2001, p. 68.

"The Tyranny of E-Mail" (Bob Behn's Manager's Choice, www.governing.com), Governing, June 2001, p. 58.

"Big Cuts, Big Pain" (Bob Behn's Manager's Choice, www.governing.com), Governing, April 2001, p. 69.

"Grief and the Grievance Process" (Bob Behn's Manager's Choice, www.governing.com), Governing, February 2001, p. 117.

"Coping with Lame-Duckitis" (Bob Behn's Manager's Choice, www.governing.com), Governing, December 2000, p. 53.

"The Tormenting Talent Turnover" (Bob Behn's Manager's Choice, www.governing.com), Governing, October 2000, p. 64.

"Failure and the Big IT Project" (Bob Behn's Manager's Choice, www.governing.com), Governing, August 2000, p. 62.

"Those Stupid Procurement Rules" (Bob Behn's Manager's Choice, www.governing.com), Governing, June 2000, p. 59.

"The Contracting Challenge" (Bob Behn's Manager's Choice, www.governing.com), Governing, April 2000, p. 42.

"The Vacuous Job Description" (Bob Behn's Manager's Choice, www.governing.com), Governing, February 2000, p. 73.

"Return of the Goof-Off" (Bob Behn's Manager's Choice, www.governing.com), Governing, December 1999, p. 46.

"Coping with Political Pressure" (Bob Behn's Manager's Choice, www.governing.com), Governing, October 1999, p. 49.

"Managing Up from Mediocrity" (Bob Behn's Manager's Choice, www.governing.com), Governing, August 1999, p. 43.

"Citizen Engagement Requires Leadership," The New Public Innovator, Spring-Summer 1999, p. 33.

"Bob Behn's Manager's Choice" ("When an Employee Is a Crook," www.governing.com), Governing, June 1999, p. 45.

"Bob Behn's Manager's Choice" ("Building a Fire Under the Building Department," www.governing.com), Governing, April 1999, p. 64.

"Partnerships Require Trust," The New Public Innovator, Winter 1999, p. 16.

"Memo to [Governor-Elect] Hodges: Let state workers help improve government," The State (Columbia, S. C.), December 9, 1998, p. A11.

"Bob Behn's Manager's Choice" ("Getting Rid of a Goof-Off," www.governing.com), Governing, December 1998, p. 50.

"Making Measures Media Friendly," The New Public Innovator, Fall 1998, pp. 10-11.

"Bob Behn's Manager's Choice" ("Can Personnel Be Fixed?" www.governing.com), Governing, October 1998, p. 52.

"Before the Curse," The Boston Globe, September 11, 1998.

"Bob Behn's Manager's Choice" ("The Busted DMV," www.governing.com), Governing, August 1998, p. 47.

"Bob Behn's Manager's Choice" ("Stars and Losers," www.governing.com), Governing, June 1998, p. 55.

"Cheating — Honest and Dishonest," The New Public Innovator, May/June 1998, pp. 18-19.

"Bob Behn's Manager's Choice" ("Too Many Firehouses," www.governing.com), Governing, April 1998, p. 52.

"Incentives for Lawmakers," Governing, January 1998, p. 52.

"Committees Are Not Results," Governing, November 1997, p. 70.

"Management: Governments were caught up in a whirl of fresh ideas about managing the public’s business," Governing, October 1997, pp. 40-41.

"The Money-Back Guarantee," Governing, September 1997, p. 74.

"Holding People Accountable," Governing, July 1997, p. 70.

"Winning Labor’s Cooperation," Governing, May 1997, p. 62.

"Broken Windows and Production Targets," Governing, March 1997, p. 68.

"Job Descriptions vs. Real Performance," Governing, January 1997, p. 60.

"Ending Civil Service As We Know It," Governing, November 1996, p. 78.

"Banking on Productivity," Governing, September 1996, p. 82.

"The Futile Search for the One Best Way," Governing, July 1996, p. 82.

"The End of the Informal Contract," Governing, May 1996, p. 86.

"Cutback Management: Six Basic Tasks," Governing, March 1996, p. 68.

"Don’t Do Pilot Projects," Governing, January 1996, p. 57.

"You Have to Reinvent the Wheel," Governing, November 1995, p. 92.

"Regulators to Consultants," Government Executive, November 1995, pp. 19-20.

"Management By Groping Along," Governing, September 1995, p. 82.

"Pinball Motivation," Governing, July 1995, p. 106.

"The Benefits of the Private Sector, Governing, June 1995, p. 103.

"A Personnel System that Motivates," Governing, May 1995, p. 78.

"Government Needs Training Too," Governing, April 1995, p. 68.

"The Next Ted Williams? I’m Your Man," The New York Times, February 18, 1995.

"The Management of Reinvented Federalism," Governing, February 1995, p. 54.

"Evaluate Managers — on Page One," Governing, January 1995, p. 84.

"The Wrong Way to Motivate," Governing, December 1994, p. 70.

"Stop Talking Trash," Governing, November 1994, p. 86.

"The Importance of Importance," Governing, September 1994, p. 84.

"Management Systems: a Dual Challenge," Governing, August 1994, p. 78.

"Measuring Spending Isn’t Enough," Governing, July 1994, p. 74.

"How Public Managers Can Exploit the Biases of the Press," Governing, June 1994, p. 80.

"Motivating Without Rewards: A Challenge to Public Managers," Governing, May 1994, p. 86.

"Leadership and Symbols: Words Alone Are Never Enough," Governing, March 1994, p. 94.

"The Virtue of Being ‘Loose’ and ‘Tight’ at the Same Time," Governing, January 1994, p. 68.

"The Myth of Managerial Luck: Success from an Unlikely Place," Governing, November 1993, p. 68.

"Customer Service: Changing an Agency’s Culture," Governing, September 1993, p. 76.

"People as Strategy: How to Hire a Stranger," Governing, August 1993, p. 80.

"Performance Measures: To Punish, Or to Motivate?" Governing, July 1993, p. 84.

"Measuring Performance Against the 80-30 Syndrome," Governing, June 1993, p. 70.

"Governors sound a call to battle to defeat deficit," The News and Observer (Raleigh, N.C.), February 14, 1993.

"Americans count on president to manage, not just dream," The News and Observer (Raleigh, N.C.), November 1, 1992.

"‘Can’t Anybody Here Play This Game.’" The New York Times, July 4, 1988.

"Detail vs. Delegation: A Manager’s Choice," Government Executive, July/August 1987, p. 60.

"Red Sox Lessons for Our Elite," The Washington Post (Outlook), August 2, 1986.

"Getting the Job Done: The Governor’s Legal and Moral Authority," The Journal of State Government, Vol. 59, No. 2 (July/August 1986), pp. 54-57.

"Analytical Thinking for Busy Decision Makers," (with James W. Vaupel), Management Review, September 1983, pp. 26-37.

"The U.S. Budget Has Become Uncuttable," The Washington Post, (Outlook), May 22, 1983.

"For U.S. ‘81 Outlays, There’s No Tomorrow," The New York Times, September 30, 1981.

"Terminating Public Policies," The Wall Street Journal, October 16, 1978.

"The Plight of the Progressive Republicans," Ripon Quarterly, Vol. 3, No. 1 (Summer 1976), pp. 10-19.

"A Professor’s Ode to the Red Sox," The Wall Street Journal, October 9, 1975.

"How Sargent Broke ‘The Devil’s Laws’," Boston Magazine, October 1974, pp. 26-31.

 

Bob Behn’s Public Management Report "On the ubiquity of:  Dumb Rules," April 2004.

"On the embarrassment of:  Grading Agencies," March 2004.

"On the management challenge of:  Beating Expectations," February 2004.

"On the limitations of: Pay for Performance," January 2004.

"On the delusion of: Cookbook Management," December 2003.

"On the characteristics of: Friendly Competition," November 2003.

"On the motivational impact of: The List," October 2003.

"On the executive responsibility to set: Performance Targets," September 2003.

All are available at: http://www.ksg.harvard.edu/TheBehnReport